Custom Tools in Handheld mode

Permanently deleted user

19. April 2017 13:40

Hi,

 

I have a set of custom developed tools (sustained by workflows and custom activities) that work without issues in the desktop version.

 

I want to test them in a Handheld environment so I added them to the toolbox but they're greyed out.

 

Can anyone give me an insight on what the issue may be?

 

Thanks

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  Permanently deleted user

  20. April 2017 10:33

  Anyone have a clue?

   

  Is it possible at all to have custom developed tools work in handheld mode?

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  Dan Giersz

  20. April 2017 13:16

  Did you have to manually modifiy your desktop json files to get your custom stuff to work? Maybe the handheld json is missing a reference to a library or something?

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  Permanently deleted user

  20. April 2017 13:30

  I actually just did some sort of "emulation". I changed the index.html part of

   

  http://IPADDRESS/Html5Viewer/Index.html?configBase=http://IPADDRESS/APP/REST/sites/WEBSITE/viewers/VIEWER/virtualdirectory/Resources/Config/Default#

   

  with Handheld.html.

   

  I'm not 100% sure though I can do this as it's the first time I'm trying a handheld version and I'm emulating it on desktop (not from a smartphone even though I also tried in a smartphone and the behavior is the same)

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  Dan Giersz

  20. April 2017 14:02

  I do that also to test the tablet and handheld versions.

   

  I meant did you manually modify any of the config files when implementing your custom stuff? If you had to add library references for a custom module for instance, you need to do that in all 3 of the config files. 

   

  How did you add the toolbox to the handheld? Copying the configuration in Essentials while editing the viewer or manually updating the config files?

   

   

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  Permanently deleted user

  20. April 2017 14:36

  I think Dan is on the right track.  It sounds like the module isn't being loaded or not loaded correctly.  Custom modules will definitely work in handheld and tablet viewers - we have done this many times.  Have you looked at the console output for any errors?

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  Permanently deleted user

  20. April 2017 15:20

  I added the tools through essentials nothing manually. Didn't edit any files.

   

  Console shows no output errors.

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  Permanently deleted user

  21. April 2017 11:02

  Thanks for the help guys.

   

  Sorted it out, it was missing the library and scripts references in the Handheld.json.js file.

   

  working as intended now.

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