Upgrade to Essentials 4.7.0 breaks map display in Manager

Sean McClurkan

2. Mai 2017 15:30

Essentials 4.7.0 HTML5 2.8.0

 

I upgraded from 4.6.3 and GVH 2.7.2 to the newest version and now the map does not display in Rest Manager.  The map displays fine in the viewer itself when launched, just not in Rest Manager.

 

What's up with that?

0

• 

  Sean McClurkan

  2. Mai 2017 15:32

  Not event the map controls display in the map in Manager.

  0
• 

  Permanently deleted user

  2. Mai 2017 15:38

  Hi Sean.

   

  If you have a look at your browser's dev tools, are you seeing a 404 error finding the TiffDecoder.js file?  If so, you can solve this by downloading that file from the Esri Javascript API github page (version 3.19), and adding it to the following directory:

   

  C:\Program Files (x86)\Latitude Geographics\Geocortex Essentials\Default\REST Elements\Manager\Content\EmbeddedViewer\Resources\Scripts\esri\layers\rasterFormats

   

  This issue should be added to the known issues KBA soon.  Sorry for the inconvenience on this!

   

  Thanks,

   

  Danny

  0
• 

  Sean McClurkan

  2. Mai 2017 15:48

  Is this the error you mean?

   

  

  0
• 

  Permanently deleted user

  2. Mai 2017 15:53

  Hi Sean,

   

  That actually looks different than the one I was thinking of.  I'm not familiar with the one you're seeing.  Have you cleared your cache since upgrading?  If not, can you please give that a shot?

   

  Thanks!

   

  Danny

  0
• 

  Permanently deleted user

  2. Mai 2017 15:55

  Danny

   

  Your instruction fixed my issue.

   

  Thanks

   

  Masao

  0
• 

  Permanently deleted user

  2. Mai 2017 16:00

  Glad to hear it Masao!

   

  Cheers!

   

  Danny

  0
• 

  Sean McClurkan

  2. Mai 2017 16:05

  I'm having trouble locating and getting ahold of the actual file from ESRI's GitHub.  Can you guys make the file itself available more directly?

  0
• 

  Sean McClurkan

  2. Mai 2017 16:09

  Clearing my cache did the trick.  Thanks.

  0
• 

  Erik Engstrom

  5. Mai 2017 11:38

  I was also having this issue. I found that removing some image services fixed the issue. This was not an issue in 4.6.X

   

  I'm not sure which image service was the culprit. 

  0
• 

  Erik Engstrom

  5. Mai 2017 11:46

  This is the error I get:

   

  Uncaught Error: xhrFailed

   

      at d (esri.js:11)

   

      at Function.p.getText (esri.js:15)

   

      at pa (esri.js:33)

   

      at a (esri.js:11)

   

      at esri.js:20

   

      at ga (esri.js:29)

   

      at ma (esri.js:20)

   

      at La (esri.js:21)

   

      at c (esri.js:21)

   

      at Object._loadRasterFormatModules (esri.js:2910)

  0
• 

  Erik Engstrom

  5. Mai 2017 11:48

  And this:

   

  Failed to load resource: the server responded with a status of 404 (Not Found)

   

  p.getText @ esri.js:15

  0
• 

  Erik Engstrom

  5. Mai 2017 14:42

  Nevermind, I found the code in fiddler referencing the 404 for the TiffDecoder.js.

   

  I added the file and code from the github repository found here: 

   

  https://raw.githubusercontent.com/Esri/arcgis-js-api/master/layers/rasterFormats/TiffDecoder.js

   

  After adding this, I was able to get my map in Manager. Thanks Danny!

  0
• 

  Permanently deleted user

  8. Mai 2017 15:41

  Hey Erik, this is exaclty my problem.  Where did you add the file to?

  0
• 

  Permanently deleted user

  8. Mai 2017 15:50

  Nevermind, I skimmed too quickly, I see Daniel already provided the location.  Thanks!

  0
• 

  Permanently deleted user

  11. Mai 2017 16:11

  GVH 2.8.1 will include the TiffDecoder.js file and all other raster format scripts included in the Esri JavaScript API (version 3.20).

  0
• 

  Permanently deleted user

  11. Mai 2017 19:41

  Thanks, TiffDecoder.js fixed my issue.

  0

Bitte melden Sie sich an, um einen Kommentar zu hinterlassen.