Access to Workflow 5 - getting blank screen

Permanently deleted user

30. Juli 2018 03:10

I am trying to access to Workflow 5 for the first time.

 

I can log in and see that Workflow 5 is licensed. I then click "Start Building" and then get redirected to a screen that says "Let's get started". When I click this I get a blank screen.

 

Any ideas why this is happening?

 

Thanks

 

?Inga

 

 

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  Stefan Schweigert

  30. Juli 2018 15:41

  Hello Inga,

  We've confirmed on our end that your license is configured correctly on our end.

   

  Would you be able to run Chrome Dev Tools during the sign in process and save the network traffic in a .SAZ file, then email it to me: sschweigert@latitudegeo.com

  Thanks, Stefan

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  Permanently deleted user

  30. Juli 2018 23:18

  Hi Stefan,

   

  I had the blank screen again this morning, but after I reloaded it a few times trying to capture the saz file, I got through and the Workflow 5 opened up.

   

  Seems to be working ok now,

   

  Thanks

   

  Inga

  0

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