Can't load NOAA Nautical Charts

Permanently deleted user

6. September 2018 23:00

I am having trouble adding the NOAA Nautical Charts to my site: 

 

https://seamlessrnc.nauticalcharts.noaa.gov/arcgis/rest/services/RNC/NOAA_RNC/ImageServer 

 

_img_ alt="User-added image" src="https://latitudegeo--c.na53.content.force.com/servlet/rtaImage?eid=906f2000000XbuI&feoid=Body&refid=0EMf2000000YAp1" _/_img_

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  Permanently deleted user

  6. September 2018 23:25

  Hi Melanie,

   

  It's an https address so make sure your Essentials Manager and viewer is also using https.  If they are, you may be seeing this issue - 

   

  https://support.geocortex.com/essentialsGSCkba?sub-nav=kba&main-nav=essentials&#!/feedtype=SINGLE_ARTICLE_DETAIL&criteria=BESTANSWERS&id=kA360000000L14bCAC

   

  Feel free to submit a support case if you don't have any success.

   

  Regards,

   

  Wayne Richard

   

  Latitude Geographics Group Ltd.

   

  Head Office: 300 – 1117 Wharf Street  Victoria, BC Canada V8W 1T7

   

  Tel: (250) 381-8130 | Fax: (250) 381-8132 | wrichard@latitudegeo.com 

   

  Developers of Geocortex web-based mapping software | www.geocortex.com

   

  An Esri Platinum Business Partner

   

   

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  Permanently deleted user

  6. September 2018 23:27

  Thank you Wayne. Likely, it is the issue since we are using https. I have run into this before... I guess since it is a NOAA service it is out of my control.

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  Permanently deleted user

  6. September 2018 23:29

  The workaround in the article is applied to your server, to force your server to use the higher TLS protocol that the NOAA server is using.  It's worth trying but it does require a restart.

   

  Regards,

  Wayne

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