What is the token timeout for on-premise installation?

Permanently deleted user

6. Dezember 2018 19:44

I'm noticing that as I work on a long workflow, I'm prompted every few hours to verify access to our portal. (Can't remember the exact screen..) Any chance the token timeout can last for a longer period of time? I ran into an instance this morning where I was called to an unexpected meeting and didn't save my model. When I came back this afternoon, Workflow kicked me completely out when I clicked Ctrl-S to save the work, all changes were gone.

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  Longguang Fan

  6. Dezember 2018 21:30

  Hi Paul,

   

  Sorry about what happened. From my testing, the access token expiration time is about 2 hours, the designer token expiration time is about 30 minutes. But usually when you do re-authenticate, the new tab will open for signing in, your workflow designer isn't closed. I test it in Chrome, it works for me. Which browser do you use?

  Cheers

  Long

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  Permanently deleted user

  6. Dezember 2018 22:27

  Hi Long - I'm also using Chrome. I should have stated that I'm in designer mode. I only noticed the loss of project data one time and the other events have simply been an re-authentication event and re-loaded everything with no problem.

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