Analytics Configuration: How to change the port reference in the service url?

Arjan Wilkens

2. April 2019 09:35

Our ArcGIS Servers are monitored using the Analytics agent.

 

They are recognised in the dashboard, and I need to add the detailed configuration settings.

 

The service url is now set to: http://myserverdns:6080/arcgis/rest/services

 

We do not allow access to our ArcGIS Server on that port (as per default ArcGIS Server installation), and I'd like to set this to: https://myserverdns:6433/arcgis/rest/services

 

I cannot get this setting changed however. Selecting https in the dropdown box will have no effect on the port listed in the url (it remains 6080), and I cannot find a manual override (yet) to explicitly set it to 6443.

 

Net result is that the config cannot save my settings, as the 6080 port is used and the analytics server cannot connect to it and I cannot add my ArcGIS Servers to my Analytics instance.

 

AGS 10.6.1

 

Analytics 1.4.3

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  Permanently deleted user

  29. April 2019 19:44

  Hi Arjan,

   

  When the Agent is first installed, it checks the tomcat configuration file for ArcGIS Server (tomcat\conf\server.xml) to determine the Services URL. If that file lists a Connector associated with HTTP/6080, the Agent will use it. 

   

  Once it's been detected, the only way to change the URL will be to uninstall/reinstall the Agent. If you already had HTTP/6080 disabled when you first installed the Agent, there may be an issue with the tomcat configuration. 

   

  One surefire way to get the correct URL - monitor the resource via Remote Configuration:

   

  https://docs.geocortex.com/analytics/latest/admin-help/Default.htm#an/admin/arcgis-server-settings.htm#AddRemoteArcGISServer%3FTocPath%3DConfigure%2520Analytics%7CArcGIS%2520Server%2520Configuration%7CSpecific%2520ArcGIS%2520Server%2520Settings%7C_____1

   

  Thanks,

   

  Aaron Oxley

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