area labels printing with background mirrored

Permanently deleted user

25. April 2019 20:48

On one of our HTML5 2.6.1 sites we have a strange printing issue that doesn't appear on any other site.  The map prints to PDF fine with the exception that the background halo around distance and area markups appears to be mirrored on the vertical axis (see screenshot below).  The background behind the total area and perimeter text appears to be cut off and only appears behind the start of the text.

 

The print job is generated by the out of the box print dialog and uses a standard template that we use on all sites.

 

Has anyone run across this before?  Is this a CSS issue possibly?

 

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  Permanently deleted user

  25. April 2019 20:51

  Hi Peter,

   

  Are there any clues in the browser developer tools console?  (F12)

   

  Regards,

   

  Wayne

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  Permanently deleted user

  26. April 2019 15:26

  Nothing unusual in the dev tools console.  The workflow completes successfully and the callback URL for the PDF is returned.  Nothing in the Essentials log on the server either.

   

  I tried it with the default portrait print template in sites/resources/printtemplates as well as the customized one from the site's own folder.  Both have the same results.

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  Permanently deleted user

  25. Juni 2019 15:40

  Wayne, after some recent testing it appears that this bug is caused by changing the markupLayerName property of the MeasurementViewModel in the desktop.json.js file.  We had to change the name in order to seperate transient measurement graphics from other mandatory/persistent graphics on one of our maps.

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