Geocortex 4.11 fails to add a secured ArcGIS server connection

Permanently deleted user

13. Mai 2019 10:24

"Geocortex 4.11 fails to add a secured ArcGIS server connection"

 

Geocortex 4.11 fails to add a secured ArcGIS server connection despite the fact it opens well through internet browsers.

 

The link: https://umps.geomolg.ps:6443/arcgis/rest/services

 

 What could be the issue here?

 

 

Best,

 

Alaa

 

 

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  Permanently deleted user

  13. Mai 2019 15:00

  Hi Alaa,

   

  Have a look at this article - 

   

  https://support.geocortex.com/optimizerGSCkba?id=kA360000000L14bCAC

   

  Adding the registry keys to your Essentials server should resolve it.  A browser will automatically use TLS 1.2 but a dotnet application needs to be forced into using TLS 1.2

   

  Regards,

   

  Wayne Richard

   

  Latitude Geographics Group Ltd.

   

  Head Office: 300 – 1117 Wharf Street  Victoria, BC Canada V8W 1T7

   

  Tel: (250) 381-8130 | Fax: (250) 381-8132 | wrichard@latitudegeo.com 

   

  Developers of Geocortex web-based mapping software | www.geocortex.com

   

  An Esri Platinum Business Partner

   

   

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  Permanently deleted user

  13. Mai 2019 21:54

  Manty thanks for the help Wayne. It works for us like a charm

   

  

   

  

   

   

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  Permanently deleted user

  14. Mai 2019 10:50

  Thanks alot Wayne for your answer.

   

   

   

  Actually, this worked with us for few hours only & it again fails to connect to Arcgis server although the registry keys are added & the dot net framework version is 4.7!

   

   

   

  What could be the issue here?

   

   

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  Permanently deleted user

  14. Mai 2019 14:22

  I tried it on a fresh machine from scratch and it worked for me despite the fact that the .NET Framework version is still 4.0.

   

   

   

  As I tried to access the Geocortex manager in the production machine, and found out the it keeps loading in the service connection dialogue box. I’m not sure what is referring too.

   

   

   

  Could you please Wayne help in which cases the service connection fails?

   

  

   

  

   

   

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  Permanently deleted user

  14. Mai 2019 14:30

  Oh…my bad. The .NET Framework version in the test machine is 4.7

   

  

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  Permanently deleted user

  27. Februar 2020 10:46

  Hi all,

   

  To confirm, it appears that if we use the Esri arcgis adaptor the issue will be solved without the need to registry keys.

   

   

  Best,

   

  Alaa

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  Permanently deleted user

  29. Februar 2020 08:42

  are you aware of this, Wayne?

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  Permanently deleted user

  8. September 2020 12:12

  Hi All,

   

   

  I tried the two options and non of them worked for me:

   

  1. Adding the registry keys to my Essentials server didn't resolve it.

   

  2. using the Web adaptor didn't solve my issue, too.

   

   

  But I found out that the problem is only appear in my production environment, I used the arcgis server's link on a test machine and it worked fine, only the geocortex machine on the production server couldn't consume my Arcgis link!! taking into consideration that both server on the same domain.

   

  What might be the issue here?

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  Permanently deleted user

  12. September 2020 07:41

  are you there Wayne?

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