Operation Failed error while adding ArcGIS Online Services

Permanently deleted user

7. Oktober 2020 13:32

We are getting the "Operation Failed" error while adding the ArcGIS Online Services in GE 4.13.3.

We updated the TLS Registry Settings, as specified in the given URL:

But we are getting the "Operation Failed" error.

Kindly help us to resolve this issue.

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Venkata Prasad K

Kommentare

6 Kommentare

Stefan Schweigert

7. Oktober 2020 15:32
Hi Venkata,

I have a couple questions to help narrow down the issue.

1. What environment are you using to host your Windows Server 2012 R2 VMs on?

2. What map service are you attempting to connect to?

Thanks, Stefan
0
Permanently deleted user

8. Oktober 2020 04:40
Hi,

1. OS: Windows Server 2012 R2 Standard edition.

2. Adding the "http://services.arcgisonline.com/arcgis/rest/services/World_Topo_Map/MapServer" through Service Connections in RestManager.

Regards,

Venkata Prasad K.
0
Stefan Schweigert

8. Oktober 2020 17:18
Hi Venkata,

Please use the HTTPS URL equivalent instead (https://services.arcgisonline.com/arcgis/rest/services/World_Topo_Map/MapServer).

The purpose of making this TLS change is to ensure that you are able to access other TLS-secured services, so that error is expected.

Thanks, Stefan
0
Permanently deleted user

9. Oktober 2020 06:30
Hi Stefan, While using the "https://services.arcgisonline.com/arcgis/rest/services/World_Topo_Map/MapServer". We are getting the error "No results found".
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Stefan Schweigert

9. Oktober 2020 15:57
Are you also logged into Manager using HTTPS?

Also, could you try running Fiddler while attempting to connect to this map service and send the error message?
0
Permanently deleted user

12. Oktober 2020 04:31
I logged into Manager with HTTPS. But still it is showing the error "No results found". Please find the fiddler response screenshot.
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