Is there a bug with 'customized labels' module when working with map services published through ArcGIS Pro (versus ArcMap)?

Mike Diss-Torrance

18. Mai 2021 19:12

When one opens the dialog to change the labels, the labels disappear and there is no way to turn them back on, other than reloading application.

 

I published the same service with ArcMap and it works as expected.

 

We are running Geocortex Essentials/HTML5 version 4.12.

 

 

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  Stefan Schweigert

  19. Mai 2021 14:56

  Hi Mike,

   

  We have had other customers report this as well; I've added your name to the list of stakeholders.

   

  Thanks, Stefan

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  Flemming Mulbjerg

  30. Dezember 2021 11:13

  Hi

  The problem is also in Geocortex Essentials / HTML5 version 4.14.3. Does anyone know if it is fixed in 4.14.4?

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  Stefan Schweigert

  1. Januar 2022 18:46

  Hi Flemming,

   

  It was not included but I've added your name to the list of interested parties.

   

  Thanks, Stefan

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  Andreas Broothaerts

  3. Februar 2022 13:18

  Hi @..., is this issue still present? Can we be added to interested parties regarding this bug. 

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  Stefan Schweigert

  3. Februar 2022 19:23

  Hi Andreas,
  
  I've added you to the list of stakeholders.
  
  Thanks, Stefan

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  Aldo Avina

  10. Juni 2022 15:26

  Hi Stefan Schweigert

  I'd like to be added as a stakeholder too. 
  Details: Like OP, only happens with Pro Runtime map services. Cannot reset to default. We are running Enterprise 10.9.1 and GVH 4.12. Seems to only happen to polygon layers.

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  Stefan Schweigert

  14. Juni 2022 16:41

  Hi Aldo,
  
  I've added your name and comment to this issue.

  Thanks, Stefan

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  Scott Daniel

  29. August 2022 15:41

  I am experiencing the same issue.

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